Question regarding Ooma, and other components.

[Susan Calvin]

2. Thanks so much for the reply.

Nothing is connected via Ethernet at all. It's all Wi-Fi. All direct, except for the Uma goes through a Wi-Fi to ethernet adapter. They don't all fail at the same time usually. The Uma fails much more than anything else, and is less consistent as to what it takes to fix it. For the cell phone usually disconnecting and reconnecting to Wi-Fi fixes it, and I've Googled it my phone tends to have that issue. For the Paperwhite, restarting the modem router usually fixes it. For the uma, sometimes restarting the modem router fixes it, sometimes restarting the Uma and or the Wi-Fi ethernet adapter fixes it, and sometimes it takes everything. I thought about disconnecting everything but the Uma and adapter from wi-fi, and then running the modem router completely without a firewall. Do you think that would tell me anything? I'd have to leave it like that for quite a while, because sometimes the Uma runs fine for quite a while. The distance between the modem router and the Uma and Wi-Fi to ethernet adapter isn't more than about 15 ft and a wall. The reason it's not connected via ethernet cable is that it would be quite unsightly. it worked fine for over a decade. Neither the paper white nor the Uma had any issue until recently with my former modem and router, and problems have continued with the new modem router combo.