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Computer Help and Support

CaliforniaPeggy

(153,549 posts) Wed Sep 21, 2022, 02:51 PM Sep 2022

Today, I could not get any of my files to open. Then Webroot showed up. [View all]

I don't know where this came from. I just Googled it and see that it's a security application.

In order to get my computer to work, I had to accept it. So I did and now everything is working well.

Did I make a mistake? I'm a novice at computer security.

What can you good people tell me?

TIA!

17 replies

= new reply since forum marked as read

Highlight:

Today, I could not get any of my files to open. Then Webroot showed up. [View all] CaliforniaPeggy Sep 2022 OP

I have webroot - it was recommended by the lisa58 Sep 2022 #1

Thank you! CaliforniaPeggy Sep 2022 #2

It sounds like you didn't have much choice in the matter. dchill Sep 2022 #3

I sure did not. CaliforniaPeggy Sep 2022 #4

I messed up the link. Here is the fixed link. It should inform you. dchill Sep 2022 #5

Yes, that link works. I guess I need to talk to my IT guy! CaliforniaPeggy Sep 2022 #6

I hate it! I gave up personal computers a few years ago. dchill Sep 2022 #7

That article is from 2019. LastDemocratInSC Sep 2022 #14

Don't know. But any application that puts itself on your... dchill Sep 2022 #15

I agree. LastDemocratInSC Sep 2022 #17

What do you mean webroot 'showed up'? Hugh_Lebowski Sep 2022 #8

Webroot's logo appeared on my computer's screen. CaliforniaPeggy Sep 2022 #9

Okay, a few things ... Hugh_Lebowski Sep 2022 #11

I am concerned also. Get daily ads from MalwareBtes & another nuisance. empedocles Sep 2022 #10

Backup all your data. Tetrachloride Sep 2022 #12

Important questions. usonian Sep 2022 #13

Thanks to all of you for your research and help. I just spoke with my IT guy. CaliforniaPeggy Sep 2022 #16