In Italy, Service Staff are fixed salaried w/ retirement pension, opposite of USA
https://www.travelandleisure.com/tipping-in-italy-8737357
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Italian workers in virtually every legitimate line of work, whether in hotels, restaurants, or other industries, are paid a fixed monthly salary, with a minimum monthly stipend set by the state though employers may choose to offer more than the minimum required amount. Waitstaff at restaurants earn monthly salaries they can live off, and pensions they can eventually retire on. And unlike in the US, they are not dependent on tips for their livelihood. For many, waiting tables is a career not just something they can do until they find something better. Thats why youll notice so many Italian waitstaff, particularly men well past college age, proudly pulling out the chair for you at the same restaurant tables theyve presided over for decades. This traditional employment model meant that tips were never a vital part of a waitpersons income, but tipping in Italy is increasingly the norm, and its definitely appreciated.