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Waymo Exec Admits Remote Operators in Philippines Help Guide US Robotaxis
https://eletric-vehicles.com/waymo/waymo-exec-admits-remote-operators-in-philippines-help-guide-us-robotaxis/Cláudio Afonso, 5th February 2026
Waymo‘s Chief Safety Officer disclosed Wednesday that some of the remote operators who assist its self-driving vehicles in navigating difficult scenarios are based in the Philippines.
Mauricio Peña, the company’s Chief Safety Officer, confirmed under questioning that the Alphabet subsidiary employs human operators abroad to provide guidance to its robotaxis when they encounter challenging driving situations.
Peña noted that the vehicles remain in control of all driving tasks at all times.
“They provide guidance. They do not remotely drive the vehicles,” Peña told the Senate committee. “The Waymo vehicle is always in charge of the dynamic driving tasks, so that is just one additional input.”
Mauricio Peña, the company’s Chief Safety Officer, confirmed under questioning that the Alphabet subsidiary employs human operators abroad to provide guidance to its robotaxis when they encounter challenging driving situations.
Peña noted that the vehicles remain in control of all driving tasks at all times.
“They provide guidance. They do not remotely drive the vehicles,” Peña told the Senate committee. “The Waymo vehicle is always in charge of the dynamic driving tasks, so that is just one additional input.”
Aha! Now I know why my Waymo ride keeps stopping at Jolibee's.
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