Filing taxes on line with H and R Block
Last night I started to do my taxes with H and R Block. I have used them on line in the past but NEVER experienced this nonsense when I paid LESS and had NO "Tax Pro". I am not able to get their "tax pro" to help and the on line service will not allow me to see ANY of my forms or progress and I already paid them $144. I make under $40,000 a year in CA and can't afford to file with a different company at this point. The $144 was 3 times what they normally charge me and their on line help from their "tax pro" to "help" has been just the opposite. He has helped me get an ulcer instead and has me in tears from the anxiety for the last 24 hours. I have disability retirement and I can't even access that info to fill out forms myself. What should I try?
Would going into an H and R Block office in person be any help at all? I'll probably start to cry out of frustration alone. The computer system they have is screwing me BIG TIME and I am a tech moron so I am VERY, VERY UPSET!!!
I have since learned that H and R Block is fined $7 million for their fraudulent on line system. But that does not help me now. I doubt I owe any money but I can't visually see any of my forms to try to begin to figure out what is going on from their. How is this so called "EASY" (and expensive) process going to get fixed by tax day?
= new reply since forum marked as read
Before, when I had the Mid Price plan for $55 I was able to see the forms, see the progress, go back and check, fill in certain forms (ACA) and follow along. This year I see nothing on the screen and there was some sort "drop box" (to see my forms) which I tried 4 times and it didn't work (I no longer have access to it since everything is in limbo with this "tax pro"
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I've tried EVERYTHING! I take detailed notes and all of mine from the last 24 hours has been, "I can't do this, Why can't I do that, Where the hell is the previous page, FUCK!!!, and What is going on, why can't I go BACK and even start over?!?". I can't even see the forms I already completed for The Fed and State taxes.
It's like the whole damn thing is frozen. 
So far I have spent 10 hours (I'm keeping track) and I am not even back to square one. H and H block wasted my time again today from 7:30 AM until 11AM. Then again from 7 PM to 9 PM. I AM keeping track. I called them 3 times after I made a 7 PM call to the H and R phone number given to me from the "corporate" H and R and the "district manager". The help from the H and R (district manager) guy from 11AM was useless. I called the DYI person who was supposed to be informed about the status from H and R "corporate" about my problem but it didn't work. I called it over and over for 2 hours! Finally I got a rep who was honest. She told me that legally H and R Block screwed me and now I'm spending my time and energy on something that WILL NOT WORK THIS TAX YEAR! I wasted my time and energy and $ for trusting them to I call (4 times in 1 hour)I was cut off and have to start all over again per instructions from H and R district manager from this AM.
Now I'm told they are closed but I can get up at 5:30 AM when they aren't "busy and stressed" (this was the first honest person I have spoken with tonight). They are NOT helping me at all!!!!! This last rep told me that too many people are using their system and people are being cut off, not allowed to get into their system and I should file an extension when I call them at 5AM! That way maybe they can do my taxes when the reps aren't super busy and site keeps crashing. My my, isn't this soooooo easy!
What really pisses me off is that I make under $40,000 a year on a "teacher retirement disability" ( my classroom's mold destroyed my immune system before it was torn down completely after 6 months of coughing up blood as weel as the students constantly being sick)while US billionaires are not going through this fucking shit. They have tax loopholes and experts at their fingertips and they pay the big $$$$$$ while the poor US citizens are getting screwed by the IRS and have to pay their own money for tax prep done accurately. I hate this country more and more by the minute. There aren't enough HANDS OFF protests that can even begin to alter this GOP TAX BS!
I actually would like to see the US destroyed if that is what it takes to start over from scratch with a real govt that represents all citizens, not just the greedy, hypocritical GOP employees.
How fucked up is this system?!?!? The US government could fix these issues but they do not as long as they keep raking in their illegal gains.
Citizens are screwed and the GOP reps benefit from screwing us every way and any way they can, year after year after year!!! Isn't the US so wonderful? 
End of rant!
