90 days in, Aurora's plan to route non-emergency medical calls to virtual doctors has saved patients

[Nittersing]

Denver7 looked into how Aurora Clinical Navigation connects low-acuity 911 callers with virtual physicians, saving patients roughly 1,400 emergency room hours in its first three months.

snip

"Back in January, Denver7 told you about a new service launched by Aurora Fire Rescue aimed at reducing strain on the emergency response system by connecting non-emergency medical callers with virtual physicians.

The program, called Aurora Clinical Navigation, routes lower-priority medical calls away from ambulances and emergency rooms.

Ninety days in, Aurora's new Clinical Navigation service is proving its worth — and the data backs it up.

In its first three months, the service has handled more than 700 calls — about 8 per day — with nearly half of those referred to virtual doctors."

https://www.denver7.com/follow-up/90-days-in-auroras-plan-to-route-non-emergency-medical-calls-to-virtual-doctors-has-saved-patients

[niyad]

1. Thank you for posting this. I had not heard anything about it.

My only concern is the fact that this story was written by ai instead of just a transcript of the news segment. I wonder why that was felt to be necessary.

[Nittersing]

2. I thought that was odd as well

One less person on the payroll?

But to the article, I'm really impressed with the early results from this Clinical Navigation program. Denver has a similar program, but I think it focuses more on mental health and housing issues. Having virtual doctors who can help divert people away from ERs is a great addition.