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usonian

(23,044 posts)
Sat Nov 1, 2025, 07:18 PM Nov 1

Why Every Family Needs a Code Word (wsj.com) Posted in GD for wide applicability, namely everyone.

Archived at: https://archive.ph/v7hpJ#selection-464.0-551.88

I just shared with my family here. We're going to work out a code word.

By
Julie Jargon
Nov. 1, 2025 5:30 am ET

Criminals increasingly use generative AI to mimic real people’s voices and con their loved ones out of money.
There’s a simple solution to this high-tech problem: a code word.

If you receive a call from someone who sounds just like your grandson and says he needs money or a gift card, the best thing to do is hang up and call your grandson. But if the voice is so convincing that you can’t bear to do that, ask for your family code word. If the caller can’t produce it, hang up. Likewise, if you are legitimately in trouble and need to call a loved one for help, say the code word so your relative knows it’s really you.

People who haven’t implemented a family code word have been burned by bad actors. I wrote earlier this year about a Colorado woman who received a call from a young woman who she said sounded just like her daughter. Only after wiring $2,000 to protect her daughter from danger did she learn the whole thing was a scam.

It’s easy to see how someone can be fooled. My colleagues recently created deepfakes of several Wall Street Journal staffers’ voices, including my own, and it was hard to tell the human voices from the clones.


Note: Only share the code word with close and trusted family members, and do it in person or over the phone.

Related article (linked in the above, but not in my excerpt)
https://archive.ph/HC2CB (WSJ)

I guess that the default is to ask the caller a question that only a family member would know, even if you didn't have a code word, subject to limitations of memory, or getting a new Son-In-Law. That just advances possible questions forward in time.

BE SAFE, EVERYONE!



18 replies = new reply since forum marked as read
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usonian

(23,044 posts)
7. My grandmother had the phone numbers of each contact written on an index card.
Sat Nov 1, 2025, 09:20 PM
Nov 1

I don't know who did the artwork to identify each person, but I do recall it was clever, often funny. Mighty long ago.

One uncle ran a gas station with a big "Sparky the Horse" on the roof, and it was on the card.



Here's the gas station, from MIT archives, and my Uncle Richie.
Source: https://dome.mit.edu/handle/1721.3/35514

Downscaled for DU posting.


Blast from the past.

erronis

(22,384 posts)
2. Good idea. Another - ask a question about the caller's early life.
Sat Nov 1, 2025, 08:13 PM
Nov 1

Most aging people (like me) remember more details about stuff from our childhood.

usonian

(23,044 posts)
3. After the statute of limitations has passed!
Sat Nov 1, 2025, 08:30 PM
Nov 1

🤫

Seriously, though, there will be some memorable moments unknown to the world. And it depends on the person, especially kids. Some minor injury, award in school. Good to think about (the good ones, that is.)

Phentex

(16,683 posts)
6. I had a strange text from my son once
Sat Nov 1, 2025, 08:34 PM
Nov 1

I didn’t ask him for our code word but I did ask him for the neighbor’s son’s middle name which is very unique. He knew it. Not sure why his texts were so odd, maybe high?

Phentex

(16,683 posts)
4. We've had one since my boys were little
Sat Nov 1, 2025, 08:32 PM
Nov 1

And they are grown now but I ask them for it every once in a while. It’s pretty obscure and kinda funny that it’s what was chosen. I hope they continue it with their children if they have them

txwhitedove

(4,310 posts)
10. Great advice. I actually got one of those pitiful calls, saying it was my grandson needing help.
Sat Nov 1, 2025, 09:50 PM
Nov 1

All 3 grown kids, 5 grandkids and 3 great grandkids live in Texas, nd keep in touch so I know where they are even when traveling. From the call info on cell screen, I new damn well it wasn't one of mine, immediately burst out laughing, said NO, and they hung up.

jfz9580m

(16,445 posts)
11. My family has one they associate with me
Sat Nov 1, 2025, 09:50 PM
Nov 1

Unfortunately it is not very secret ;-/.
I have ranted at my unfortunate parents, friends and random people online for 14 years about The Tech Creeps*.

If you ever catch me saying anything positive about Google, my account has probably been hacked . I used to feel the same way about Facebook. But after Yan LeCun started showing up more in the news somehow I stopped hating them as much.

That’s the power of advertisement right there. Hide Zuckerberg and Alexandr Wang and promote LeCun more and even though it’s still a ghastly company, its image in one’s head becomes less threatening.

By contrast, I have never come across a scientist or other person associated with Google whom I respected even a little. In some cases they swop out an almost new-agey vibe for the standard crass creeping, but any which way..
I think they corrupt everything they touch.

*: No offense to anyone in tech who is not a creep. I hope no one from Google uses DU. Of course those companies force an almost cultish appearance of loyalty so they may have quieter employees who hate them as much as I do.

usonian

(23,044 posts)
16. They'd have fired me quickly.
Sat Nov 1, 2025, 10:29 PM
Nov 1

I always argued that technology is for personal freedom and always will.
My most interesting job was at U.C. Berkeley, where I supported computing for the professors, staff and grad students.

I've got more ad-blockers installed than grains of sand in the Ganges River.

I go by what Kevin Kelley said in the earliest version of "What Technology Wants" (post, before he wrote a book by that name)

Extrapolated, technology wants what life wants:
Increasing efficiency
Increasing opportunity
Increasing emergence
Increasing complexity
Increasing diversity
Increasing specialization
Increasing ubiquity
Increasing freedom
Increasing mutualism
Increasing beauty
Increasing sentience
Increasing structure
Increasing evolvability

No mention of ad revenue.


jfz9580m

(16,445 posts)
17. Regarding your point on ad revenue
Sat Nov 1, 2025, 11:03 PM
Nov 1

It does seem difficult for small tech cos to survive. A while back I read on Matt Stoller’s blog about how hard it was for WhatsApp to withstand Facebook. That’s an actually legitimately useful little app.

I never quite understand why you can’t have the standard model of commerce online. Where you pay a commensurate fee for services. Yeah it would be a bit of a shock to the system unless rolled out properly. But it would also be good in the long run.

I’d rather pay less for an IOS and instead pay the developer of a decent software product.

Besides I like supporting anything I use. It’s another aspect of these faceless corporate monopolies. I use their products when I have to, but it’s with bad grace.
Shrug..scale, lack of choice and low quality seems to be the strategy.

usonian

(23,044 posts)
18. They're geeks. Incapable of making something that people will pay for.
Sat Nov 1, 2025, 11:23 PM
Nov 1

Last edited Sat Nov 1, 2025, 11:55 PM - Edit history (1)

Got all the warmth and psychological awareness of a stone in a creek.

Apple sells real stuff and has done ok. I won't stretch the metaphor because it's messy. Everyone but Apple wants to rent out hardware (cycles) and software.

It has worked with enterprise customers but MS is bludgeoning average folks with it, and they are slowly migrating to linux or even apple. I got a $600 mini that blows away more expensive units. And software is almost entirely free on it. Image editing, office, whatever. I ran and supported unix/solaris/linux and macs for many years and did OK.

Most small companies (startups) are bought rather than go public. We are in a bubble, where things are bonkers crazy, and we'll see what life is like after it bursts.

Warpy

(114,345 posts)
12. My financial guy has clients who have been taken for tens of thousands of dollars
Sat Nov 1, 2025, 10:00 PM
Nov 1

via the "grandchild in jail, bail set at...." scam. He's also got people who lost money on catfishing scams. It's a tough world out there for most of us.

I keep getting calls from "we need to confirm your personal information," none of which they have and all of which they want me to supply. Not in this lifetime, assholes.

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