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Deep State Witch

(11,730 posts)
Sat Apr 5, 2025, 05:11 PM Apr 5

Okay, Something Weird Just Happened

My husband got a call from someone at U.S. Bank asking if he had recently opened an account (he hadn't). Someone had opened an account with his name and SSN. They cancelled all of the charges and shut the thing down. Then, they transferred him over to a rep at the Consumer Financial Protection Bureau, who was saying that our regular card had been accessed today, and there were multiple pending charges on it. So, I'm sitting here reading DU on my computer and called up our bank's website. These "pending charges" were not there. The guy from the CPFB wanted to help us to close our account so that we wouldn't have to pay these fraudulent charges. I told him thanks, but I prefer to deal with my bank's fraud protection department. He was really kind of pushy about wanting to help us close the account, but I finally told him thanks but no thanks.

Now, I'm not born yesterday. If there was any kind of fraudulent charge on our credit card, our bank's fraud detection service would have alerted me pretty quickly. We were just at two protests this afternoon, and hadn't used the card. Besides, CPFB was taken over by DOGE, and I don't think that their people are back to work yet. I'm wondering if someone from DOGE is going around trying to close people's bank accounts because of some kind of perceived fraud?

43 replies = new reply since forum marked as read
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Okay, Something Weird Just Happened (Original Post) Deep State Witch Apr 5 OP
That just sounds like a normal scam, tbh. Oneironaut Apr 5 #1
That IS weird. I have no idea what is going on here. I'd be cautious if I were you. nt CaliforniaPeggy Apr 5 #2
Very Much So Deep State Witch Apr 5 #13
Most CreditDebit cards have a temporary or johnnyfins Apr 5 #23
I didn't know you could do that? thanks NT Tickle Apr 5 #30
Yep. Depends on how robust your bank's johnnyfins Apr 5 #43
More likely the DOGE teenage criminals are running their own freelance scams. Lonestarblue Apr 5 #3
DING DING DING!!! 2naSalit Apr 5 #12
Yep Deep State Witch Apr 5 #15
That was my first instinct. Data breach by the hacker boys? yellow dahlia Apr 5 #26
Very strange BonnieJW Apr 5 #27
When I log on to any financial accounts Meowmee Apr 5 #38
That's pretty standard on financial apps, Ms. Toad Apr 5 #42
Wouldn't surprise me one bit!! InAbLuEsTaTe Apr 5 #31
On your toes. cachukis Apr 5 #4
On incoming calls, I like to ask the caller if I can call them right back at the number on my caller ID. multigraincracker Apr 5 #5
Not good enough CloudWatcher Apr 5 #37
I think it was just a normal scam too. Meowmee Apr 5 #6
They Didn't Cancel the Account Deep State Witch Apr 5 #17
I thought you said they canceled it Meowmee Apr 5 #19
How do you know they really had the information Meowmee Apr 5 #36
When they ask for information bucolic_frolic Apr 5 #7
I say, " hang on, I'll need to look it up" central scrutinizer Apr 5 #21
Sounds like the usual scams with intent to get your info JI7 Apr 5 #8
I hate **** like that. applegrove Apr 5 #9
Just a normal scam. Progressive dog Apr 5 #10
About 9 out of 10 of those calls will have a South Asian accent. multigraincracker Apr 5 #11
And The Guy Did. Deep State Witch Apr 5 #18
That's some good advice there, multigraincracker! calimary Apr 5 #39
Not weird at all. Ms. Toad Apr 5 #14
Scam, ignore it. nt Celerity Apr 5 #16
DOGE almost certainly leaks like a funnel. Expect lots more personal data to be available to scammers. eppur_se_muova Apr 5 #20
Just to clear one thing up... Shipwack Apr 5 #22
That was my thought was there proof they really had that information etc. Meowmee Apr 5 #35
It would not be unreasonable... GiqueCee Apr 5 #24
It's a scam ToxMarz Apr 5 #25
Not necessarily DOGE xuplate Apr 5 #28
JHC. We are into an era where we don't know who to believe. The "security" norms have been diminished. n/t Evolve Dammit Apr 5 #29
We had a similar thing happen birdographer Apr 5 #32
Good catch. Zackzzzz Apr 5 #33
as soon as he got that call he should get the name of the person calling Skittles Apr 5 #34
When the bank is contacted by one of us on a matter . . . Aussie105 Apr 5 #40
I got a text supposedly from PayPay that they were questioning a payment on PayPal womanofthehills Apr 5 #41

Oneironaut

(5,961 posts)
1. That just sounds like a normal scam, tbh.
Sat Apr 5, 2025, 05:15 PM
Apr 5

The person who called and the "Consumer Financial Protection Bureau" person were likely scammers.

Deep State Witch

(11,730 posts)
13. Very Much So
Sat Apr 5, 2025, 05:31 PM
Apr 5

Especially since we had just been at a local Hands Off protest. I locked my credit card just to be sure.

johnnyfins

(1,979 posts)
23. Most CreditDebit cards have a temporary or
Sat Apr 5, 2025, 06:19 PM
Apr 5

Conditional lock that you can control through an app.

My debit card is ALWAYS locked. I unlock it right before a purchase and lock it right away when done.

johnnyfins

(1,979 posts)
43. Yep. Depends on how robust your bank's
Sat Apr 5, 2025, 08:56 PM
Apr 5

App is. All of the online bank debit cards have them. Venmo, Chime, Cashapp.

Lonestarblue

(12,552 posts)
3. More likely the DOGE teenage criminals are running their own freelance scams.
Sat Apr 5, 2025, 05:16 PM
Apr 5

They now have access to all our personal data and the 19-year-old has participated in internet scams in the past.

yellow dahlia

(2,262 posts)
26. That was my first instinct. Data breach by the hacker boys?
Sat Apr 5, 2025, 06:42 PM
Apr 5

The worst case scenario we have been worried about. Hmmm.

BonnieJW

(2,865 posts)
27. Very strange
Sat Apr 5, 2025, 06:43 PM
Apr 5

This week, when I've opened the app to my bank, they text me a code to enter. That hasn't happened before. It happened when I went into my Fidelity account too. I think the little dogebags have been busy.

Meowmee

(8,632 posts)
38. When I log on to any financial accounts
Sat Apr 5, 2025, 07:38 PM
Apr 5

I am always given a security code which I can get either by text or I can have them call me on my landline. But I set it up that way in advance. It wasn’t something that was just done by chance so, if I were you, I would call those accounts and ask them if that is a new security measure they have added.

I also change passwords fairly frequently and or never save them on my computer, they’re written down on paper for those accounts. I did save it for one account last time because I always have such a hard time logging on, but I still get the text from them however, I think I’m going to change that and just change the password again and have it only written on paper now with everything going on.

One of my accounts also asks me at least one of my security questions every time I call them if I speak to someone.

I also never use their app if they have one.

Ms. Toad

(36,684 posts)
42. That's pretty standard on financial apps,
Sat Apr 5, 2025, 08:36 PM
Apr 5

and a lot of other apps are adding it as well. I hate it, but it has nothing to do with doge.

multigraincracker

(35,457 posts)
5. On incoming calls, I like to ask the caller if I can call them right back at the number on my caller ID.
Sat Apr 5, 2025, 05:17 PM
Apr 5

Anyone can spoof any number. Then you can call them right back if it is legit. If not you will get a message like this number is not in service.
I do this often and those legit callers understand when I call them back.

CloudWatcher

(1,990 posts)
37. Not good enough
Sat Apr 5, 2025, 07:36 PM
Apr 5

Just because they answer the phone when you call them back at the number ... does not mean they are legit! All it means is that they have a phone number and are not spoofing caller id.

Better rule of thumb: never give any information to people that call you. If there is an issue, call them at their published number (and only deal with companies you know to trust).

Friend was scammed by people claiming her computer was infected. She looked up the company and it all seemed legit (the phone number matched). Fake company, fake website, real phone number.

Meowmee

(8,632 posts)
6. I think it was just a normal scam too.
Sat Apr 5, 2025, 05:19 PM
Apr 5

The best thing to do would’ve been to tell them you don’t want to talk to them. And then call up the number for the bank online and inquire about it. I hope you didn’t give them any of your information when they canceled the account.

Deep State Witch

(11,730 posts)
17. They Didn't Cancel the Account
Sat Apr 5, 2025, 05:33 PM
Apr 5

And we didn't give them squat. They had a lot of information about him anyway.

Meowmee

(8,632 posts)
19. I thought you said they canceled it
Sat Apr 5, 2025, 05:38 PM
Apr 5

Anyway, good thing you didn’t give them any information. I would call that bank by looking up their phone number online and tell them you were scammed by somebody representing them. And then report it to whatever agencies it should be reported to.

Meowmee

(8,632 posts)
36. How do you know they really had the information
Sat Apr 5, 2025, 07:34 PM
Apr 5

For instance did you ask them what his Social Security number is etc. otherwise they could just have been lying.

bucolic_frolic

(49,875 posts)
7. When they ask for information
Sat Apr 5, 2025, 05:23 PM
Apr 5

I either say 'if you're calling from ...... then you already have my information" at which point they hang up, OR I feed them bogus information, just make it up on the spot, OR I scream loudly and hang up.

The chiefs of police and solar install guys have been calling about 8 years. Their automated caller gives a *beep* when I answer, so I hang up. Very tired of all of them. Phone has to go.

central scrutinizer

(12,557 posts)
21. I say, " hang on, I'll need to look it up"
Sat Apr 5, 2025, 06:13 PM
Apr 5

Put the phone down and go about my business. Eventually they hang up.

JI7

(91,778 posts)
8. Sounds like the usual scams with intent to get your info
Sat Apr 5, 2025, 05:24 PM
Apr 5

Just make sure you have your own number and other contact info for whichever companies you do business with and if you get any message about fraud call the numbers you have.

multigraincracker

(35,457 posts)
11. About 9 out of 10 of those calls will have a South Asian accent.
Sat Apr 5, 2025, 05:26 PM
Apr 5

They always put a Mr in front of my first name.
If it is a local area code, I ask them to look out the window and tell me what the sky looks like. I get a bunch from my doctors office and I know everyone that works there and I always ask to put Sue on or Ken.

Most of the latest ones claim to be some insurance provider trying to give me a free knee brace. I say I don not need one, I run 5 miles a day and my knees are fine.

eppur_se_muova

(38,905 posts)
20. DOGE almost certainly leaks like a funnel. Expect lots more personal data to be available to scammers.
Sat Apr 5, 2025, 05:41 PM
Apr 5

This will be a New Golden Age for them.

Shipwack

(2,602 posts)
22. Just to clear one thing up...
Sat Apr 5, 2025, 06:15 PM
Apr 5

Did they just say that someone used your husband's SSN, or did they actually prove they knew it?

If they latter, freeze your credit report ASAP.

Lots of good advice in this thread.

GiqueCee

(2,139 posts)
24. It would not be unreasonable...
Sat Apr 5, 2025, 06:21 PM
Apr 5

... to suspect that anyone working for DOGE is just as fundamentally dishonest as Eloon himself, and working a side hustle. Or maybe just giving the whole balance from someone's account to the Chainsaw Nazi and getting a taste in return. If it involves Musk in any way, assume the worst.

ToxMarz

(2,360 posts)
25. It's a scam
Sat Apr 5, 2025, 06:31 PM
Apr 5

The first person who called you wasn't from US Bank and the person HE transferred you to was his partner in crime, not the CFPB. They were just trying to get you frightened enough, and trusting enough of them, to let your guard down and give them enough personal information and account access 'to help you' so they could REALLY steal your money.

xuplate

(70 posts)
28. Not necessarily DOGE
Sat Apr 5, 2025, 06:45 PM
Apr 5

I have encountered this scam a couple of times before DOGE was even a twinkle in Musk’s eye.
In my case they were in text form not phone calls. Like you my first thought was where is the trigger happy fraud unit. Also, like you I logged onto my account and there were no pending charges. Good of you to draw attention to this scam. Now check my credit card billings more frequently.

Evolve Dammit

(20,510 posts)
29. JHC. We are into an era where we don't know who to believe. The "security" norms have been diminished. n/t
Sat Apr 5, 2025, 06:52 PM
Apr 5

birdographer

(2,937 posts)
32. We had a similar thing happen
Sat Apr 5, 2025, 07:01 PM
Apr 5

I was busy with something and so my husband took the call and went from there. He is very naive and very unaware of how scams work and so on. I think they might have managed to get $36k out of him if I had not finally stepped in when it all was taking too long for a fraud call.

I think he learned about phone scams, but he doesn’t seem to understand not to click on links in an email from a stranger, and NEVER give your username and password to anyone, much less over the phone.

This is why I no longer go on the solo short getaways that I used to, which I loved. I can’t trust him to keep our money safe. Big sigh.

Zackzzzz

(55 posts)
33. Good catch.
Sat Apr 5, 2025, 07:20 PM
Apr 5

Everyday of the week we get calls on our private landline.
Some callers know my first name.
I am offered special benefits on programs I don't have.
One of the calls was a call to donate to the fire dept.
We are the fire dept in our little community.
I did get a call from a 'grandson'? who was in a terrible accident.
He begged me to send him money for the ER. I don't have grandson.

They want information to take what is yours..... They want it all.

Skittles

(163,486 posts)
34. as soon as he got that call he should get the name of the person calling
Sat Apr 5, 2025, 07:21 PM
Apr 5

then call the bank and ask to speak to that person

Aussie105

(6,964 posts)
40. When the bank is contacted by one of us on a matter . . .
Sat Apr 5, 2025, 08:02 PM
Apr 5

they go through a whole lot of questions to confirm we are actually who we say we are.

Fair enough, but it still leaves a bad taste, and I have no qualms in applying the same level of distrust if 'they' cold call me.
Asian accent, background noises - conversation killers!

Only one card here, debit, I check balance and transactions daily. No problems yet, but I'm on the alert.

Got to ask though, if a scammer obtains enough details from you to close an account, are they smart enough to be able to funnel the balance into their own pockets? Maybe that is where the scam is?

womanofthehills

(9,652 posts)
41. I got a text supposedly from PayPay that they were questioning a payment on PayPal
Sat Apr 5, 2025, 08:20 PM
Apr 5

Went over to PayPay website- no payment listed there.

Question every text - the scams are off the wall. I have gotten 4 calls pretending to be my grandson in trouble needing money fast. My grandson grew up in NM and one guy pretending to be my grandson- had a super heavy NY accent.

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